Conversational Intelligence Workshops
Build Trust, Increase Innovation and Elevate Communication with Conversational Intelligence® (C-IQ)

In this highly engaging program, participants will gain insight into how teams and organizations may thrive by actively raising trust levels to collaborate and innovate. Teams work better together with the power of Conversational Intelligence (C-IQ)®.
This neuroscience-backed process based on the groundbreaking work of the late Judith E. Glaser works within organizations of any size, on any mission. C-IQ® improves communication and strengthens working relationships! The impact can be profound.
In this interactive workshop, you’ll discover key elements of communication and trust-building backed by research into how people are wired.
You’ll gain access to a variety of tools and techniques along with an understanding of how to apply them.
Your workplace conversations and meetings won’t be the same once you’re aware of how to approach them with C-IQ®. You’ll learn how to build trust and why it’s so critical to collaborating and co-creating new and innovative solutions.

What Is Conversational Intelligence®?
Conversational Intelligence® is a neuroscience-based framework that reveals how conversations impact the brain and ultimately shape relationships, culture, and performance.
Every interaction either:
Builds trust
Weakens trust
Or keeps relationships neutral

Through this workshop, participants learn how to recognize, shift, and elevate conversations to create stronger outcomes across teams and organizations.
Most workplace challenges such as misalignment, conflict, lack of engagement can be traced back to communication. C-IQ® focuses on helping individuals understand the 3 levels of conversation and move fluidly and effectively through them to have the right conversation to suit the situation. Once teams are trained, they can move from transactional, surface-level conversations to high-trust, transformational dialogue!
Why is C-IQ® needed?
It’s likely you can look back at your most recent conversations and see that they didn’t exactly land as you intended. This is quite common and potentially devastating since the quality of your conversations determines the quality of your results.
Your workshop facilitator was trained and certified directly by Judith E. Glaser and has used the tools with clients for many years. They are not only still relevant today, but even more needed as teams go remote and become disconnected due to an over-reliance on digital communication platforms.
The presence of AI as a substitute for authentic conversations also speaks to the need for deeper communication skills.
People must learn, or in some cases re-learn, to connect with one another and C-IQ® is a proven way to do it. Grounded in neuroscience and human behavior, this experience gives you the tools to transform conversations into catalysts for connection, innovation, and results.
The Result is Lasting Behavior Change, Not Just Awareness.
Organizations that implement Conversational Intelligence® see:
- Increased trust across teams and leadership
- Stronger collaboration and alignment
- More productive and effective meetings
- Reduced conflict and miscommunication
- Greater innovation and idea-sharing
- Higher engagement and team performance
When conversations improve, everything improves.
With C-IQ® You Will:


The C-IQ® workshop is ideal for:
Leaders and executives
Managers and team leads
Cross-functional teams
Organizations navigating change or growth
C-IQ® is impactful at every level because everyone communicates, and everyone influences culture.
Flexible Formats to Meet Your Needs

Workshops of Varying Length and Multi-Session Programs for Deeper Integration

Virtual or In-Person Experiences

Coaching Add-Ons for Sustained Impact

Leadership Team Offsites

Conference Presentations and Breakout Sessions
Our Approach at Bay Area Executive Coach:
We bring Conversational Intelligence® to life through a highly interactive, practical experience.
Our workshops are:
Engaging and discussion-driven
Grounded in real workplace scenarios
Designed for immediate application
Led by a certified C-IQ® coach personally trained by Judith Glaser, we guide participants to not only understand the framework but practice and apply it in meaningful ways.
Each Session Includes:

Why It Matters
Organizations don’t transform through strategy alone they transform through conversations.
When people feel heard, understood, and trusted, they:
Collaborate more effectively
Share ideas more freely
Perform at a higher level
C-IQ® gives your team the tools to turn everyday conversations into a competitive advantage.
Ready to transform the way your team communicates and collaborates?
Let’s talk about bringing Conversational Intelligence® to your organization.

If you’re interested in learning more, here are some resources:
Articles
- Self-Awareness: The First Step to Emotional Intelligence for Sales Professionals
- 9 Top Signs You Need an Emotional Intelligence Coach
- Eight Powerful Benefits of Emotional Intelligence in the Workplace
- How to Build Trust and Connection Through Emotional Intelligence
- Bay Area Executive Coach to Offer Genos International Emotional Intelligence Assessments
- Leading with Emotional Intelligence
YouTube Videos
- 4 Reasons Why You Need to Invest in Your Emotional Intelligence as a Leader
- Leadership Assessment for Emotional Intelligence
Assessment
Case Studies
- Guiding a Leader to Employ Emotional Intelligence at Work
- How Conversational Intelligence Helped Resolve Friction in a Manager-Staff Relationship
eBook
Guide
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